CK33 Baji Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Scope

CK33 Baji is a trusted online gaming and Sports Betting platform. Our website ck33-baji.com By using our platform, you are deemed to have consented to this Privacy Policy. This policy applies to all our services, apps, and platforms.

We understand how valuable your personal information is. That's why CK33 Baji has operated on a "Privacy by Design" approach from the very beginning — meaning privacy protection is built into the core of our product design. We only collect what's necessary and always inform you clearly before using it.

2. What Information We Collect

To deliver secure and reliable services on the CK33 Baji platform, we need to collect certain information. This data falls into two main categories:

a) Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential Address & Country
• National ID or passport number (for KYC verification)
• Payment Details — Bank account, mobile banking numbers (bKash, Nagad, Rocket)
• Account username and password

b) Information collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on the site
• Betting History & Transaction Records
• Login time, session duration, and location data

CK33 Baji never collects sensitive information (such as religion, political views, or health data) without your explicit consent.

3. How Your Information Is Used

We use the information collected from you for specific, clearly defined purposes:

CK33 Baji will never use your information for any purpose not stated in this policy. Should we need to use your data for a new purpose, we will obtain your consent beforehand.

4. Cookies & Tracking Technologies

We use cookies to provide the best browsing experience on the CK33 Baji website. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Maintaining your login session and ensuring security — the site cannot function properly without these.
• Functional Cookies: Remembering your language preference, theme settings, and other preferences.
• Analytics Cookies: Analysing site traffic to improve our service quality.
• Marketing Cookies: Showing you relevant offers based on your interests.

5. Sharing Information with Third Parties

CK33 Baji never sells your personal data. However, in certain circumstances, we may share limited information with trusted third parties:

• Payment Processors: Payment gateway partners for bKash, Nagad, Rocket, and bank transfers.
• KYC verification providers: Licensed providers to verify your identity.
• Cybersecurity provider: To protect against fraud and hacking.
• Legal Authority: When required to comply with a court order or directive from a regulatory body.

In each of the above cases, we ensure that third parties also adhere to our privacy standards. We enter into data protection agreements with them.

6. Data Retention Period

We do not retain your data indefinitely. CK33 Baji stores data in accordance with a defined retention policy:

• Account information: For the duration of active account use and for up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years as required by law.
• Customer Support Conversations: 2 years after resolution.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
• Marketing Communications: You will be removed from the list as soon as you unsubscribe.

Once the specified retention period expires, data is securely and permanently deleted so that recovery is not possible.

7. Your Rights

As a CK33 Baji user, you have the following rights:

• Right to Know: You have the right to request what personal information we hold about you, and we are obligated to provide it.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to restriction of processing: You can request that we restrict the use of your data for specific purposes.
• Data Portability: You have the right to receive a copy of your data.
• Right to object: You can object to marketing communications or the processing of your data.
• Right to withdraw consent: You may withdraw any consent given at any time.

To exercise any of the rights listed above, please contact us. We will respond within 30 days.

8. Protection of Minors

CK33 Baji strictly prohibits registration by anyone under the age of 18. We never knowingly collect information from minors.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated data. If a parent or guardian suspects their child is using the CK33 Baji platform, please notify our support team right away.

9. Contact & Complaints Process

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: support@ck33-baji.com
• Response time: Within 72 hours (on business days)
• Live Chat: Available on our website 24/7

If you remain unsatisfied after contacting us, you have the right to file a complaint with the relevant legal authority. CK33 Baji is always ready to cooperate fully.